Design & UX Teams
Design and UX teams are the guardians of product quality but they are often under-resourced for the research their organizations need. Checkealos gives designers, researchers, and design leaders the tools to scale research without scaling headcount. Unmoderated usability testing that delivers results in hours, not weeks. Information architecture research that validates navigation before development. Prototype testing integrated directly with Figma and Sketch workflows. Design system validation that ensures every component works for every user.
How Checkealos Serves Design & UX Teams
Built for the way your team actually works — evidence at every step, in hours instead of weeks.
Unmoderated Usability Testing at Scale
Run task-based usability studies with Think Aloud protocol across your entire product portfolio. Screen, face, and audio recording.
Launch studies in minutes with screen, face, and audio recording across your product portfolio.
AI-powered task completion scoring with severity classification for every issue found.
SUS, SEQ, and SUPR-Q benchmarks calculated automatically for every study.
Information Architecture Research
Validate navigation structures, content hierarchies, and labeling systems with real users. Card sorting reveals how users naturally group and label your content.
Validate content hierarchy, navigation labels, and information grouping with real users.
Measure whether users can locate key content within expected time limits.
Confirm users click the right thing first before navigation design is finalized.
Prototype & Concept Validation
Test Figma, Sketch, Adobe XD, and HTML prototypes before a single line of code. Task-based scenarios with real users reveal confusion, hesitation, and delight.
Test interactive prototypes directly from Figma, Sketch, and Adobe XD without engineering.
Compare multiple design directions with real user preference and performance data.
Quantify usability gains between design iterations with standardized metrics.
Design System Component Testing
Test individual design system components buttons, forms, navigation, data tables, modals in isolation and in context. Measure whether components are recognized, understood, and used correctly.
Test individual design system components buttons, forms, modals in isolation and context.
Verify WCAG compliance with real users of assistive technologies.
Ensure design system components work together coherently across user flows.
Cross-Platform Experience Auditing
Audit your product experience across web, iOS, Android, tablet, and connected TV. Same tasks, same methodology, all platforms.
Run identical user tasks across web, iOS, Android, tablet, and connected TV.
Measure experience uniformity across platforms and identify platform-specific gaps.
Rank platform improvements by user impact and development cost.
Design Leadership & Stakeholder Communication
Use video evidence and quantitative usability metrics to communicate design decisions. Replace subjective design debates with data.
Use video evidence and SUS benchmarks to replace subjective design debates.
Connect usability improvements to conversion, retention, and support reduction.
Build leadership-ready dashboards showing design impact across the portfolio.
Key Metrics for Design & UX Teams
Rely on a panel of real testers
More than 120.000 validated testers across more than 70 countries for your usability studies, interviews and product tests. Recruitment, consent and deliverables in days.
Six dimensions, one experience OS
Every program runs across the six XM dimensions. Explore how they connect — experience data compounds when it flows across the enterprise.
UX covers usability testing, prototype validation, information architecture, digital analytics, and product-market fit. Companies with strong UX see 40% higher adoption, 50% fewer post-launch fixes, and 35% higher digital engagement.
Problems It Solves
- Products launched without user validation, leading to costly redesigns
- High drop-off rates in critical funnels (checkout, onboarding, activation)
- Fragmented digital analytics across web, mobile, and API surfaces
- No systematic way to benchmark product experience against competitors
- Post-launch analytics reveal problems too late to fix efficiently
- Disconnection between design decisions and actual user behavior data
Checkealos Solutions
- Usability testing with Think Aloud methodology and screen+face recording
- Prototype testing with Figma or Sketch files you upload, before development
- SUS/SUPRQ standardized usability benchmarking against industry scores
- Cross-platform journey analytics connecting all digital touchpoints
- First-Click, Tree Testing, and Card Sorting for IA validation
- A/B testing frameworks with statistical significance tracking
CX maps the complete journey from discovery to loyalty. Enterprises that master CX reduce churn by 25% and increase CLV by 40%.
Problems It Solves
- Fragmented customer feedback across channels (web, app, call center, stores)
- No visibility into post-purchase satisfaction or churn signals
- Inconsistent service quality across departments
- Reactive issue resolution instead of proactive journey optimization
- Lack of correlation between CX investments and revenue impact
Checkealos Solutions
- Voice of Customer (VoC) programs with multi-channel survey orchestration
- Real-time NPS & CSAT dashboards with automated alert escalation
- Transactional feedback at every journey stage (onboarding, purchase, support, renewal)
- Customer journey analytics with AI-powered friction detection
- Closed-loop feedback workflows linking frontline to strategy
BX tracks brand equity, ad recall, and sentiment across markets. Strong BX brands command 13% price premium and 2x customer loyalty.
Problems It Solves
- Brand perception disconnected from actual customer experience
- No measurement of ad effectiveness or campaign recall before launch
- Inconsistent brand messaging across channels and markets
- Difficulty quantifying brand equity vs. competitors in real-time
- Reputation crises detected too late to respond effectively
Checkealos Solutions
- Brand tracking studies with quarterly equity and awareness benchmarks
- Ad pre-testing and copy validation before media spend commitment
- Sentiment analysis across social, reviews, and open-text feedback
- Blind brand studies to eliminate bias in competitive positioning
- Brand health dashboards with automated reputation monitoring
SX measures service quality across support channels (phone, chat, email, self-service). Strong SX reduces support costs by 30% while increasing satisfaction.
Problems It Solves
- Long wait times and high call center volumes with no root-cause analysis
- Self-service portals with low adoption and high abandonment rates
- Inconsistent service quality across agents and channels
- No visibility into customer effort during support interactions
- Chatbot and AI support deployed without quality measurement
Checkealos Solutions
- CES (Customer Effort Score) tracking at every support touchpoint
- Help Center and FAQ usability testing with task completion analytics
- Chatbot conversation audits with AI-powered quality scoring
- Agent performance dashboards with customer satisfaction correlation
- Channel optimization studies comparing phone, chat, email, and self-service
HX measures the human journey from hiring to alumni. Companies with strong HX see 21% higher profitability and 41% lower absenteeism.
Problems It Solves
- High voluntary attrition with no root-cause visibility
- Onboarding takes 6+ months to reach full productivity
- Low engagement scores with no actionable improvement plan
- Disconnected feedback loops between HR and business units
- Difficulty measuring impact of culture initiatives on business outcomes
Checkealos Solutions
- eNPS lifecycle surveys (onboarding, quarterly pulse, exit, alumni)
- 360-degree feedback programs with manager action plans
- Onboarding journey diagnostics with time-to-productivity tracking
- Culture health dashboards with team-level benchmarks
- AI-powered sentiment analysis on open-text people feedback
StX connects the six dimensions to corporate strategy. Organizations with strong strategic experience align every experience investment to measurable business outcomes.
Problems It Solves
- Strategic decisions made on anecdotes instead of measured experience data
- New ventures and product innovations launched without market validation
- No board-level view of experience as a strategic asset
- Learning and training programs with no measurable experience impact
- Pricing and packaging decisions not tested against customer psychology
Checkealos Solutions
- Strategic foresight and market-sensing studies across all six dimensions
- Innovation and new-venture validation with concept and idea testing
- Executive experience-governance dashboards with cross-dimensional KPIs
- Learning and education experience measurement for training programs
- Pricing and decision-psychology research to optimize offers and bundling
Ready to scale your research?
Unmoderated testing, IA research, prototype validation. Launch studies in minutes, get results in hours.
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